How are Purchase Order Numbers used?

In order for Invoicing of a Servus Request to be activated for the Service Professional (External Vendor), a value must be present within the  Purchase Order (PO) Number field before that Servus Request is completed and reviewed.

There are several ways for a Property Manager to populate the PO Number field in Servus Connect.

1. Automatically mapping the PO Number from another system – contact ServusConnect team for further details

2. Reroute the Servus Request to the External Vendor (see below)

3. If a Servus Request is part of a Project, the PO Number field can be populated while Editing the Project (see below)

Here are some instructions for reference: